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Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number Sort descending	Hearing Date	Code Complaint(s)	Decisions
FTS/HPC/LA/21/1008	Cathedral City Estates	LARN1903002	28 Jan, 2022	Management and maintenance (Section 5)	Document Decision LA.21.1008.pdf (255.81 KB)
FTS/HPC/LA/21/1624	Lowther Homes Ltd.	LARN1903007	13 Jan, 2022	Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Final 1624 LAEO decision _Redacted.pdf (526.35 KB) Document F 1624 Enforcement order__Redacted.pdf (436.12 KB) Document Final LA 21.1624 compliance__Redacted.pdf (491.48 KB)
FTS/HPC/LA/20/0956	Key Lets	LARN1903012	18 Aug, 2020	Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Decision Rejection 20_0956.pdf (177.19 KB)
FTS/HPC/LA/20/0956	Key Lets	LARN1903012	16 Dec, 2020	Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Written Decision (failure to comply) no LAEO LA.20.0956_Redacted.pdf (140 KB)
FTS/HPC/LA/23/0828	Belvoir Letting - Dundee	LARN1903022	22 Aug, 2023		Document LA 23.0828 Final Decision_Redacted.pdf (406.92 KB) Document LA 23.0828 Final LAEO_Redacted.pdf (243.73 KB) Document LA 23.0828 Non Compliance_Redacted.pdf (252.08 KB)
FTS/HPC/LA/22/4056	R&J Properties	LARN1903023	28 Apr, 2023	Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Written Decision (Dismissal) 4056.pdf (37.87 KB)
FTS/HPC/LA/22/3853	Cathie Scott Properties	LARN1903035	28 Apr, 2023	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Certificate of Compliance LAEO LA.22.3853_Redacted.pdf (264.33 KB)
FTS/HPC/LA/22/3853	Cathie Scott Properties Limited	LARN1903035	28 Apr, 2023	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision (FTC - LAEO) 3853.pdf (562.78 KB)
FTS/HPC/LA/22/0182	Orchard & Shipman	LARN1903045	3 Aug, 2022	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision - Dismissal LA.22.0182_Redacted.pdf (540.51 KB)
FTS/HPC/LA/20/1499	Infiniti Properties Management LTD	LARN1903063	29 Sep, 2020	Communications and resolving complaints (Section 7)	Document Written Decision LA.20.1499_Redacted.pdf (380.86 KB) Document Letting Agent Enforcement Order LA.20.1499_Redacted.pdf (268.84 KB) Document Certificate of Compliance LA.20.1499_Redacted.pdf (148.79 KB)