Taking of oral evidence from persons located overseas in tribunal proceedings

Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date Sort descending	Code Complaint(s)	Decisions	Upper Tribunal Decision(s)
FTS/HPC/LA/21/2847	Braemore Lettings	LARN1905055	10 Mar, 2022	Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision - Redacted.pdf (1 MB)
FTS/HPC/LA/21/3139	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3140	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3142	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3141	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/22/0038	Thomson Properties Aberdeen Ltd	LARN1903095	9 May, 2022	Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision LA.22.0038_Redacted.pdf (843.42 KB) Document LAEO LA.22.0038_Redacted.pdf (288.76 KB)
FTS/HPC/LA/22/0038	Thomson Properties Aberdeen Ltd	LARN1903095	9 May, 2022	Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Certificate of Compliance 0038_Redacted.pdf (737.06 KB)
FTS/HPC/LA/21/2954	Property Angels	LARN1905061	13 May, 2022		Document Signed rejection decision LA-21-2954_Redacted.pdf (138.21 KB)
FTS/HPC/LA/21/3238, FTS/HPC/LA/21/3239	Braemore Edinburgh	LARN1905055	31 May, 2022		Document Decision (with Reasons) LA 21.3238 & LA 21.3239_Redacted.pdf (222.57 KB) Document LAEO LA 21.3238 & LA 21.3239_Redacted.pdf (120.43 KB) Document Certificate of Compliance LA.21.3238 & LA.21.3239_Redacted.pdf (104.03 KB)
FTS/HPC/LA/18/3416	Factotum	LARN1809027	8 Jun, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Signed Decision & Certificate of Compliance 3416_Redacted.pdf (307.94 KB)