Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/20/0926 CCL Group LTD t/a CCL Property Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/3682 Stonehouse Property Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0755 Affitto LARN2003011 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/PF/20/1457 Hacking and Paterson Management Services (Property Factor) Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3694 Hanlon Clark Lettings Ltd n/a Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1643 Drummond Miller LLP FTS/HPC/LA/20/1643 Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/2233 A & S Properties Engaging landlords (Section 3), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/0785 Almond Valley Properties Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0718 G4 Properties Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/1551 Aberdein Considine