Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/2143 Shanley Lettings Limited LARN1808009
FTS/HPC/LA/23/1251 Delmor Estate Agents Ltd LARN1808014 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0798 DRM Residential LARN1809018 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/0967 Arden Property Management LLP LARN1809020 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3416 Factotum LARN1809027 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/22/1698 Factotum LARN1809027 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0670 Ben Property LARN1809028 Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3113 Taylor William LARN1810005 Management and maintenance (Section 5)
FTS/HPC/LA/22/0405 Taylor William Lettings and Estate Agent LARN1810005 Overarching standards of practice (Section 2), Communications and resolving complaints (Section 7)
FTS/HPC/LA/22/3257 Zone Letting (Glasgow) LTD LARN1810006