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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/0104 Lettings Direct Perth Limited n/a Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3167 AM PM Leasing Overarching standards of practice (Section 2), Engaging landlords (Section 3)
FTS/HPC/LA/18/2917 Hanlon Clark Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3079 Excel Sales and Lettings Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/3131 AM PM Leasing FTS/HPC/LA/18/3131 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3019 Hanlon Clark Overarching standards of practice (Section 2), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2909 Murphy Scoular Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/18/2388 White Letting Limited Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2339 Ivyleaf Homes Ltd 437216 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/2143 Domino estates Engaging landlords (Section 3)