Taking of oral evidence from persons located overseas in tribunal proceedings

Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s)	Decisions	Upper Tribunal Decision(s)
FTS/HPC/LA/23/0323	The Flat Company		15 Dec, 2023	Overarching standards of practice (Section 2), Management and maintenance (Section 5)	Document Written Decision LA.23.0323_Redacted.pdf (610.07 KB) Document LAEO LA.23.0323_Redacted.pdf (476.8 KB) Document Certificate of Compliance 0323.pdf (117.68 KB)
FTS/HPC/LA/21/3142	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3141	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3140	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3139	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/23/2373	D.J. Alexander Lettings Ltd	LARN1812026	6 Mar, 2024	Management and maintenance (Section 5)	Document Decision LA2373.pdf (356.09 KB)
FTS/HPC/LA/21/0307	Countrywide & Property Management	LARN 1904055	25 Aug, 2021	Overarching standards of practice (Section 2), Lettings (Section 4)	Document Written Decision LA. 21.0307.pdf (373.56 KB)	[2022] UT 23
FTS/HPC/LA/20/1410	Slater, Hogg & Howison		10 Dec, 2020	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision (Failure to Comply)(LAEO) - LA.20.1410 (1).pdf (335.9 KB) Document Letting Agenet Enforcement Order (LAEO) - LA.20.1410 (1).pdf (275.95 KB) Document Permission to Appeal decision-granted - LA.20.1410 (002) (3).pdf (312.4 KB) Document LAEO Revoke - LA.20.1410 (1)_Redacted.pdf (276.78 KB)	[2022] UT 16
FTS/HPC/LA/19/1726	Rollos Solicitors & Estate Agents		15 Aug, 2019	Management and maintenance (Section 5)	Document Written Decision (Failure to Comply) LAEO LA.19.1726.pdf (545.05 KB) Document Letting Agent Enforcement Order LA.19.1726.pdf (101.76 KB) Document Decision LA.19.1726.pdf (511.17 KB) Document 1726 Decision and COP)_Redacted.pdf (343.59 KB)	[2021] UT 11
FTS/HPC/LA/23/1895	Sandstone Management	LARN2006006	30 Jan, 2024	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Written Decision (Complied) 1895.pdf (211.45 KB)