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Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s)	Decisions
FTS/HPC/LA/22/3666	Premierlet Limited	LARN2004003	27 Jun, 2023	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Written Decision (Failure to Comply) (LAEO) 3666_Redacted.pdf (226.56 KB) Document Letting Agent Enforcement Order (LAEO) 3666_Redacted.pdf (114.21 KB)
FTS/HPC/LA/22/4019	R&R Lets (Scotland) Ltd.	LARN1901027	23 Jun, 2023	Management and maintenance (Section 5)	Document Written Decision LA.22.4019_Redacted.pdf (600.4 KB) Document LAEO LA.22.4019 (1)_Redacted.pdf (247.23 KB)
FTS/HPC/LA/22/4019	Ross Sales & Lettings		23 Jun, 2023	Management and maintenance (Section 5)	Document Certificate of Compliance LA.22.4019_Redacted.pdf (390.32 KB)
FTS/HPC/LA/22/3666	Premierlet Limited	LARN2004003	24 May, 2023	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Certificate of Compliance LA.22.3666_Redacted.pdf (398.55 KB)
FTS/HPC/LA/22/3853	Cathie Scott Properties	LARN1903035	28 Apr, 2023	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Certificate of Compliance LAEO LA.22.3853_Redacted.pdf (264.33 KB)
FTS/HPC/LA/22/0174	Rannoch Property		8 Sep, 2022		Document Decision 22.0174_R.pdf (277.78 KB) Document Decision 22.0174_R.pdf (277.78 KB) Document LAEO Compliance Decision.pdf (260.76 KB)
FTS/HPC/LA/23/0433	Dickins Edinburgh Ltd		2 May, 2023	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision (Reject) LA.23.0433.pdf (486.47 KB)
FTS/HPC/LA/22/4056	R&J Properties	LARN1903023	28 Apr, 2023	Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Written Decision (Dismissal) 4056.pdf (37.87 KB)
FTS/HPC/LA/21/2547	Central Letting Agency	LARN1904024	28 Apr, 2023		Document Decision LA.21.2547_Redacted.pdf (630.74 KB)
FTS/HPC/LA/22/3853	Cathie Scott Properties Limited	LARN1903035	28 Apr, 2023	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision (FTC - LAEO) 3853.pdf (562.78 KB)