Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Oak Tree Housing Association PF000264 FTS/HPC/PF/17/0311 PDF icon Decision Click to follow link
Speirs Gumley Property Management FTS/HPC/PF/17/0368 PDF icon Decision Click to follow link
Life Property Management (LPM) PF000203 FTS/HPC/PF/17/0412 PDF icon Notice of rejection - PF.17.0412.pdf Click to follow link
Bield Housing & Care PF000146 FTS/HPC/PF/18/1414 Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/18/2906 PDF icon Notice of rejection (13.03.19) PF.18.2906.pdf Click to follow link
Charles White PF000153 FTS/HPC/PF/18/3168 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Reject) PF.18.3168.pdf Click to follow link
Scottish Woodlands PF000121 FTS/HPC/PF/18/3169 PDF icon Notice of Rejection PF.18.3169.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/19/0375 PDF icon Rejection decision (06.08.19) PF.19.0375 (redacted).pdf Click to follow link
Your Place Property Management PF000212 FTS/HPC/PF/19/1609 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Reject) PF.19.1609.pdf Click to follow link
Weslo Housing Management PF000247 FTS/HPC/PF/19/1822 PDF icon Written Decision (Rejection) Click to follow link
Riverclyde Homes PF000152 FTS/HPC/PF/19/2316 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Permission to Appeal) PF.19.2316.pdf, PDF icon Written Decision (Reject) PF.19.2316.pdf Click to follow link
Riverclyde Homes PF000152 FTS/HPC/PF/19/2316 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Rejection decision (11 August 2020) PF.19.2316 (1).pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/2464 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Reject) - PF.19.2646.pdf Click to follow link
Southside Factoring and Related Services PF000323 FTS/HPC/PF/19/2852 Written statement of services (Section 1 of Code) PDF icon Written Decision complied (5 March 2020) PF.19.2852.pdf Click to follow link
Walker Sandford Property Management PF000164 FTS/HPC/PF/19/3402 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Review) PF.19.3402 Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/0623 PDF icon Written Decision (Rejection) PF.19.20.623.pdf Click to follow link
Your Place Property Management Company PF000212 FTS/HPC/PF/20/0753 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision (Reject) - PF-20-0753 (1).pdf Click to follow link
Your Place PF000212 FTS/HPC/PF/20/1385 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Reject) - PF.20.1385.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/20/1634 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Rejection) PF.20.1634.pdf Click to follow link
Charles White Ltd PF000153 HOHP/LM/16/0146 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision Certificate of compliance LM.16.0146_Redacted.pdf Click to follow link

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