Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/LM/24/3764 Charles White PF000153
FTS/HPC/PF/25/3350
FTS/HPC/PF/24/5614 James Gibb Property Management Ltd PF000103 ,
FTS/HPC/LM/23/3165, FTS/HPC/PF/24/0305 Curb Factoring PF000956 , ,
FTS/HPC/PF/24/1702 Ross & Liddell
FTS/HPC/PF/25/3851 McCarthy & Stone Management Services Ltd FTS/HPC/PF/25/3851 Communication and consultation (Section 2 of Code), Property Factor Duties
FTS/HPC/PF/25/2524 RMG Property Factor Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/24/0893 James Gibb Residential Factors PF000103 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code) ,
FTS/HPC/PF/24/1381 Hacking & Paterson Management Services PF000288 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , 2025UT83
FTS/HPC/PF/23/4521, FTS/HPC/PF/24/1454, FTS/HPC/PF/24/2449, FTS/HPC/PF/24/2731 Charles White Limited PF000153 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , , , 2025UT67, 2025UT84