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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/23/1539 Premier Property Letting & Management Ltd Unregistered Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/4480 Gauld Properties Ltd LARN1902042 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/0323 The Flat Company Overarching standards of practice (Section 2), Management and maintenance (Section 5)
FTS/HPC/LA/21/3142 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3141 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3140 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3139 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/23/2373 D.J. Alexander Lettings Ltd LARN1812026 Management and maintenance (Section 5)
FTS/HPC/LA/21/0307 Countrywide & Property Management LARN 1904055 Overarching standards of practice (Section 2), Lettings (Section 4) [2022] UT 23
FTS/HPC/LA/20/1410 Slater, Hogg & Howison Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 16