Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/20/0926 CCL Group LTD t/a CCL Property Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/3694 Hanlon Clark Lettings Ltd n/a Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/0246 & FTS/HPC/LA/20/0241 SPS Property management Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2187 Silver Linings Apartments Ltd Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/1765 1st Lets Overarching standards of practice (Section 2), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/2269 Premier Property Management Overarching standards of practice (Section 2)
FTS/HPC/LA/20/0526 Property Bureau Overarching standards of practice (Section 2), Management and maintenance (Section 5)
FTS/HPC/LA/19/3338 Central Letting Services LARN1904024 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/2252 Marshall Inc Property LARN1909022 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1654 Primo Property Management LARN1903109 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Handling landlords' and tenants' money, and insurance arrangements (Section 8)