Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions
FTS/HPC/LA/19/1036 Elliott estates 30/05/2019 Lettings (Section 4), Ending the Tenancy (Section 6) PDF icon LAEO (13.06.19) LA.19.1036_Redacted.pdf, PDF icon Written Decision (with Statement of Reasons) (13.06.19) LA.19.1036_Redacted.pdf
FTS/HPC/LA/19/0777 Ross Young FTS/HPC/LA/19/0777 16/05/2019 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5) PDF icon Written Decision (failure to comply) (LAEO) (19.05.19) LA.19.0777.pdf, PDF icon LEAO (19.05.19) LA.19.0777.pdf, PDF icon Certificate of compliance (01.07.19) LA.19.0777.pdf
FTS/HPC/LA/18/3416 Factotum n/a 06/03/2019 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon Written Decision (Failure to Comply) (LAEO).pdf, PDF icon LAEO.pdf, PDF icon Corrected Decision.pdf, PDF icon Review Decision.pdf
FTS/HPC/LA/18/3267 Hanlon Clark 07/05/2019 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon Letting Agent Enforcement Order LA.18.3267.pdf, PDF icon Written Decision (Failure to Comply) (LAEO) LA.18.3267.pdf
FTS/HPC/LA/19/0333 G4 Properties FTS/HPC/LA/19/0333 16/04/2019 Management and maintenance (Section 5) PDF icon Written Decision (Failure to Comply) (No LAEO) LA.19.0333.pdf
FTS/HPC/LA/19/0620 Rent Locally Lanarkshire Limited t/a Rent Locally 16/05/2019 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) PDF icon Written Decision (Failure to Comply) (LAEO).pdf, PDF icon LAEO.pdf
FTS/HPC/LA/19/0485 Central Letting Services Ltd 26/04/2019 Lettings (Section 4) PDF icon Letting Agent Enforcement Order LA.19.0485.pdf, PDF icon Written Decision (Failure to Comply) (LAEO) LA.19.0485.pdf
FTS/HPC/LA/19/0180 Vanilla Square 07/05/2019 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon Written Decision (Failure to Comply) (LAEO) - LA.19.0180.pdf, PDF icon Letting Agent Enforcement Order (LAEO) - LA.19.0180.pdf, PDF icon Certificate of Compliance LA.19.0180.pdf
FTS/HPC/LA/18/3269 STEPHEN ESTATES LTD 02/04/2019 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon Written Decision (Failure to Comply with LAEO) LA.18.3269.pdf, PDF icon Certificate of Compliance.pdf
FTS/HPC/LA/19/0227 CMC Property Management Ltd 05/04/2019 Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon written decision FTC (NO LEAO).pdf

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