Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factorsort descending Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Aberdeen Property Leasing Limited PF000270 FTS/HPC/PF/18/0445 14/06/2018 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon failure to comply(NOPFEO) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/18/1883 07/01/2019 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Proposed PFEO, PDF icon written decision proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Apex Property Factor Ltd PF000383 FTS/HPC/PF/18/1483 15/03/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed PFEO, PDF icon Writen decision FTC(prop) PFEO, PDF icon PFEO 22.05.2019, PDF icon written decison GTC PFEO 22.05.2019, PDF icon Decision Failure to comply with order - (02.07.19) PF.18.1483.pdf Click to follow link
Apex Property Factor Ltd (Property Factor) PF000383 FTS/HPC/PF/18/2095 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Bield Housing & Care PF000146 FTS/HPC/PF/17/0241 29/01/2018 PDF icon Proposed PFEO, PDF icon Decision, PDF icon PFEO, PDF icon Decision (Revoke) Click to follow link
Charles White Limited (Property Factor) PF000153 FTS/HPC/PF/17/0336 12/01/2018 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Proposed (PFEO), PDF icon Written Decison (Failure to Comply), PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/18/3060 24/01/2019 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed pfeo, PDF icon written decision FTC proposed PFEO, PDF icon PFEO, PDF icon Compliance Decision Click to follow link
Charles White Ltd (Property Factor PF000153 FTS/HPC/LM/17/0037 25/04/2017 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PFEO, PDF icon Certificate of Compliance, PDF icon Decision, PDF icon Written decision (FTC) (proposed PFEO Click to follow link
Cube Housing Association HOHP/PF/16/0147 31/01/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) PDF icon Complied Decision Click to follow link
Factotum Scotland Ltd PF000406 FTS/HPC/PF/18/0132 24/05/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written decision FTC - proposed PFEO, PDF icon Proposed PFEO, PDF icon Written Decision (Failure to Comply)(PFEO), PDF icon PFEO, PDF icon Written Decision (Failure to Comply with Order) PF.18.0132.pdf Click to follow link
First Port Property Services Ltd PF000095 HOHP/PF/16/0125 02/03/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Certificate of Compliance pf.16.0125.pdf Click to follow link
FirstPort Property Services Scotland 000095 FTS/HPC/PF/18/2318 19/11/2018 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties PDF icon Written decision failure to comply(proposed PFEO), PDF icon Propoesed PFEO, PDF icon witten decision FTC NO PFEO Click to follow link
Glasgow West Enterprises Ltd PF000329 FTS/HPC/PF/18/0380 24/05/2018 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon Written decision failure to comply (NO PFEO) Click to follow link
Hacking and Paterson PF000288 FTS/HPC/PF/18/1384 14/09/2018 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Property Factor Duties PDF icon Complied Decision Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/2464 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Reject) - PF.19.2646.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0367 22/01/2018 Insurance (Section 5 of Code) PDF icon proposed PFEO, PDF icon Decision , PDF icon PFEO, PDF icon Failure to Comply with PFEO Click to follow link UTT Decision
James Gibb Residential Factors (Property Factor) PF000103 FTS/HPC/PF/18/1789 -PF/18/1791 07/12/2018 Debt recovery (Section 4 of Code) PDF icon Proposed PFEO, PDF icon Written decision Failure to comply (prop) PFEO, PDF icon PFEO, PDF icon Order Revocation notice Click to follow link
Life Property Management PF000203 FTS/HPC/PF/19/0802 04/12/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (complied) PF.19.0802.pdf Click to follow link
Morison Walker PF000249 HOHP/PF/16/0161 12/04/2017 PDF icon Written Decision (FTC) (PFEO) PF.16.0161_Redacted.pdf, PDF icon Certificate of compliance PF.16.0161_Redacted.pdf Click to follow link
Morison Walker Property Management Ltd PF000249 FTS/HPC/PF/18/0509 13/07/2018 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Written decision (complied) - pf.18.0509 Click to follow link

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