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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Speirs Gumley Property Management (Property Factor)
Document
Complied Decision - 4380 _R.pdf (241.98 KB)
Lowther Homes Limited pf000785 FTS/HPC/LM/23/0079 + FTS/HPC/LM/23/0081 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Charles White Ltd PF000153 FTS/HPC/LM/23/0252 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Charles White Ltd. PF000153 FTS/HPC/LM/23/0252 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
Charles White Ltd PF000153 FTS/HPC/LM/23/0252 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Your Local Factor LTD (Property Factor) PF000409 FTS/HPC/PF/22/4114 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
PF 22.4114 - Decision_R.pdf (545.04 KB)
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Document
Proposed PFEO PF.22.4114_R.pdf (379.39 KB)
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Document
PFEO - 18.07.23 - 4114 (1)_R.pdf (160.99 KB)
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James Gibb Property Management Ltd PF000103 FTS/HPC/PF/22/1784 , FTS/HPC/PF/22/1225 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Miller Property Management Ltd. PF000314 FTS/HPC/PF/23/0588 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
PFEO PF.23.0588_Redacted.pdf (434.16 KB)
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W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/22/2724
Miller Property Management Ltd PF000955 FTS/HPC/PF/21/1362 , , ,