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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/19/3291 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , ,
South Lanarkshire Council PF000184 FTS/HPC/PF/19/4014 Property Factor Duties , , , , , [2021] UT 24, [2021] UT 31, [2022] CSIH 41
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/19/3373 Property Factor Duties
MXM Property Solutions (Property Factor) PF000290 FTS/HPC/PF/19/3547 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) , ,
MXM Property Solutions (Property Factor) Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) ,
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/19/2184
Apex Property Factor PF000383 FTS/HPC/PF/19/1395 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,
Life Property Management Ltd (LPM) PF000203 FTS/HPC/PF/19/2658 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,
Park Property Managment PF000423 FTS/HPC/LM/19/2292 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Charles White Ltd PF000153 FTS/HPC/LM/19/3395 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , , ,