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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Clouch Housing Association (Property Factor) FTS/HPC/PF/19/2628 Written statement of services (Section 1 of Code), Property Factor Duties
Parkhead Housing Association (Property Factor) PF000252 FTS/HPC/PF/20/0960 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
James Gibb Residential Factors PF000103 FTS/HPC/PF/19/3477 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
MXM Property Solutions PF000290 FTS/HPC/PF/20/0046 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) , ,
Residential Management Group PF000195 FTS/HPC/PF/19/3788 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,
Apex Property Factor PF000383 FTS/HPC/PF/19/3126 Property Factor Duties , , ,
Atholls Ltd PF000316 FTS/HPC/PF/20/0826 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)
Newton Property Management PF000108 FTS/HPC/PF/19/2260 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) , , , ,
Newton Property Management Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)
Levern Property Services LTD PF000096 FTS/HPC/PF/19/2980 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,