Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
MXM Property Solutions	PF000290	FTS/HPC/PF/20/1377	9 Apr, 2021	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1377_Redacted.pdf (204.79 KB) , Document Written Decision (Failure to Comply)(Proposed PFEO) PF.20.1377.pdf (386.33 KB) , Document Decision1377_R.pdf (131.65 KB)	[2022] UT 24
W.M. Cumming, Turner & Watt	PF000269	FTS/HPC/PF/20/2674	7 Apr, 2021		Document Written Decision (Failure to Comply) (Proposed PFEO) PF.20.2674_Redacted.pdf (304.23 KB) , Document PFEO PF.20.2674_Redacted.pdf (196.38 KB) , Document Failure to Comply with Order - PF.20.2674_Redacted.pdf (267.37 KB)
Newton Property Management limited (Property Factor)	PF000108	FTS/HPC/PF/20/2471	23 Mar, 2021		Document Written Decision (Failure to Comply) with Proposed Property Factor Enforcement Order (PFEO) PF.20.2471 (1)_Rd.pdf (391.07 KB) , Document PFEO - 12.04.21 - PF.20.2471_Redacted.pdf (159.82 KB) , Document Written Decision (Review)PF.20.2471_Redacted.pdf (206.44 KB)
Newton Property Management limited		FTS/HPC/PF/20/2471	23 Mar, 2021		Document Certificate of Compliance 2471__R.pdf (239.36 KB)
FirstPort Property Services Scotland (Property Factor)	PF000095	FTS/HPC/PF/20/2597	22 Mar, 2021		Document written decision ftc prop pfeo - 02.07.21 - PF.20.2597.pdf (720.5 KB) , Document Decision (NO PFEO) PF.20.2597_Redacted.pdf (267.85 KB)
Ross and Liddell (Property Factor)	PF000196	FTS/HPC/PF/21/0033	19 Mar, 2021	Communication and consultation (Section 2 of Code)	Document 0033 - Written Decision (1)_Redacted.pdf (229.11 KB) , Document WD (Compliance) PF.21.0033_Redacted.pdf (223.22 KB)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/21/0052	18 Mar, 2021	Property Factor Duties	Document Raymond Robson v HP decision_Redacted.pdf (671.01 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/20/1889	18 Mar, 2021		Document Written Decision (Dismissal) - PF.20.1889_Redacted.pdf (151.03 KB) , Document Review Dec PF 20 1889_Redacted.pdf (638.3 KB)
James Gibb	PF000103	FTS/HPC/PF/20/0783	10 Mar, 2021		Document Written Decision (Complied) PF.20.0783_Redacted.pdf (225.17 KB)
Residential Management Group Limited (Property Factor)	PF000195	FTS/HPC/PF/19/3399	3 Mar, 2021	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply)(Proposed PFEO) PF.19.3399.pdf (338.07 KB) , Document Proposed PFEO PF.19.3399.pdf (282.91 KB) , Document PFEO PF.19.3399_Redacted.pdf (122.21 KB) , Document PF.19.3399 Compliance Decision Property Factor.pdf (244.96 KB)