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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
FirstPort Property Services Scotland (Property Factor) PF000095 FTS/HPC/PF/20/2597 ,
Ross and Liddell (Property Factor) PF000196 FTS/HPC/PF/21/0033 Communication and consultation (Section 2 of Code) ,
Speirs Gumley Property Management PF000160 FTS/HPC/PF/20/1889 ,
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/21/0052 Property Factor Duties
James Gibb PF000103 FTS/HPC/PF/20/0783
Residential Management Group Limited (Property Factor) PF000195 FTS/HPC/PF/19/3399 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Document
Proposed PFEO PF.19.3399.pdf (282.91 KB)
,
Document
PFEO PF.19.3399_Redacted.pdf (122.21 KB)
,
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/2270
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/0851 , ,
Document
PFEO PF.20.0851 (002)_Redacted.pdf (238.21 KB)
, , ,
Document
PFEO PF.20.0851_Redacted.pdf (287.38 KB)
Hacking and Paterson Management Services (Property Factor) PF000288 FTS/HPC/PF/20/0851 Carrying out repairs and maintenance(Section 6 of Code)
Document
PFEO PF.20.0851_Redacted.pdf (288.08 KB)
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/0851 Carrying out repairs and maintenance(Section 6 of Code)