Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Your Place (Property Factor)	PF000212	FTS/HPC/PF/18/1628	9 Sep, 2019		Document Certificate of Compliance (13.09.19) PF.18.1628_Redacted.pdf (216.76 KB)
Hacking and Paterson Management Services	PF000228	FTS/HPC/PF/19/0718	2 Sep, 2019		Document Written Decision (non jurisdiction) (16.09.19) PF.19.0718_Redacted.pdf (732.54 KB)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/19/0721	2 Sep, 2019		Document Written Decision (non jurisdiction) (16.09.19) PF.19.0721_Redacted.pdf (723.54 KB)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/19/0725	2 Sep, 2019		Document Written Decision (non jurisdiction) (16.09.19) PF.19.0725_Redacted.pdf (731.83 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/18/3466	22 Aug, 2019	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Complied) PF.18.3466.pdf (1.07 MB)
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/19/1099	21 Aug, 2019		Document Written Decision (01.09.19) PF.19.1099_Redacted.pdf (884.28 KB) , Document Proposed PFEO (01.09.19) PF.19.1099_Redacted.pdf (209.29 KB) , Document PF.19.1099 - Review Decision (upheld) - 16.10.19_Redacted.pdf (148.72 KB) , Document PF.19.1099 - Amdended FTC Decision - 16.10.19_Redacted.pdf (737.56 KB) , Document Property Factor Enforcement Order (PFEO) 15 January 2020- PF.19.1099.pdf (266.16 KB) , Document Cerftificate of compliance (24 February 2020) PF.19.1099.pdf (187.92 KB)
Your Place Property Management Limited	PF000212	FTS/HPC/PF/19/0680	19 Aug, 2019		Document Proposed PFEO (28.08.19) PF.19.0680_Redacted.pdf (299.67 KB) , Document Decision (28.08.19) PF.19.0680_Redacted.pdf (1.36 MB) , Document Propoerty Factor Enforcemnet Order PF.19.0680.pdf (180.18 KB) , Document Written Decision (Permission to Appeal) (Refused) - PF.19.0680.pdf (204.85 KB)	[2020] UT 32, [2020] UT 33, [2020] UT 34, [2020] UT 35
Caledonia Housing Association	PF000222	FTS/HPC/LM/19/1424	16 Aug, 2019		Document Written Decision (complied) LM.19.1424_Redacted.pdf (861.13 KB)
Charles White Limited	PF000153	FTS/HPC/PF/19/1621	16 Aug, 2019		Document Written Decision (Complied) (28.08.19) PF.19.1621.pdf (114.77 KB) , Document Written Decision (Review) PF.19.1621.pdf (361.1 KB)
Charles White	PF000153	FTS/HPC/LM/19/1620	12 Aug, 2019		Document Written Decision (Failure to Comply) ( No Proposed PFEO) LM.19.1620_Redacted.pdf (865.26 KB)