Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Datesort ascending Application complaints Files Page Link Upper Tribunal Decision(s)
Greenbelt Group Limited (Property Factor) PF000191 FTS/HPC/LM/20/0709 Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Rejection Decision LM.20.0709.pdf Click to follow link
Quartermile Estate Ltd PF000418 HOHP/PF/16/0010 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code) PDF icon Decision , PDF icon Certificate of Compliance Click to follow link
Bield Housing & Care PF000146 FTS/HPC/PF/18/1414 Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/20/1595 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1595 (3).pdf, PDF icon Written Decision (Failure to Comply)(Proposed PFEO) - PF.20.1595.pdf Click to follow link
First Port Scotland PF000095 FTS/HPC/PF/20/2626 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision Reject PF.20.2626.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/17/0006 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon FTS-HPC-PF-17-0006 PFEO_Redacted.pdf Click to follow link
Aberdeen Property Leasing (Property Factor) FTS/HPC/LM/20/2600 PDF icon written decision dismissal - 02.06.21 -.2600 (002)_R.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/20/1595 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1595 (3).pdf, PDF icon Written Decision (Failure to Comply)(Proposed PFEO) - PF.20.1595.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/0623 PDF icon Written Decision (Rejection) PF.19.20.623.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/2464 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Reject) - PF.19.2646.pdf Click to follow link
Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/0757 PDF icon Rejection decision PF.21.0757_Redacted.pdf Click to follow link
FIRSTPORT PF000095 FTS/HPC/PF/21/0968 PDF icon Rejection decision PF .21.0968_Redacted.pdf Click to follow link
Rockford Properties LTD PF000782 FTS/HPC/PF/20/1501 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) - PF.20.1501.pdf Click to follow link
Newton Property Management limited (Property Factor) PDF icon Proposed PFEO - 22.02.21 - PF.20.1535 (1)_R.pdf, PDF icon written decision FTC - 22.02.21 - PF.20.1535 (1)_R.pdf Click to follow link
Riverclyde Homes PF000152 FTS/HPC/PF/19/2316 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Permission to Appeal) PF.19.2316.pdf, PDF icon Written Decision (Reject) PF.19.2316.pdf Click to follow link
Charles White PF000153 FTS/HPC/PF/18/3168 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Reject) PF.18.3168.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/21/2808 Insurance (Section 5 of Code), Property Factor Duties PDF icon Written Decision - Rejection 2808 - Redacted.pdf Click to follow link
Southside Factoring and Related Services PF000323 FTS/HPC/PF/19/2852 Written statement of services (Section 1 of Code) PDF icon Written Decision complied (5 March 2020) PF.19.2852.pdf Click to follow link
Hanover Scotland PF000140 FTS/HPC/PF/20/2162 PDF icon Rejection Decision PF.20.2162_Redacted.pdf Click to follow link
Scottish Woodlands (Property Factor) FTS/HPC/LM/20/2371 PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.2371 (1)_R.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.2371 (1)_R.pdf, PDF icon Compliance Decision - 12.04.2021 - LM.20.2371.pdf Click to follow link

Pages