Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Ross & Liddell	PF000196	FTS/HPC/PF/22/3674	8 Jan, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Proposed PFEO PF.22.3674.pdf (264.64 KB) , Document Decision PF.22.3674.pdf (726.41 KB) , Document PF 22.3674 certificate of compliance.pdf (259.78 KB) , Document PF 22.3674 PFEO parsonage.pdf (279.48 KB)
First Port Property Services	PF000095	FTS/HPC/PF/23/3593	4 Jan, 2024		Document Written Decision (Reject) 3593_Redacted.pdf (43.16 KB)
FTS/HPC/PF/23/3720	PF000095	FTS/HPC/PF/23/3720	27 Dec, 2023	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Reject) 3720.pdf (52.22 KB)
Residential Management Group Scotland	PF000763	FTS/HPC/PF/23/3095	21 Dec, 2023		Document PF.23.3095 Decision_Redacted.pdf (410.87 KB) , Document Section 19(2)(a) Notice PF.23.3095_Redacted.pdf (747.97 KB) , Document PF.23.3095 Statement of Decision (compensation paid)_Redacted.pdf (490.2 KB)
Cumming, Turner & Watt	PF000976	FTS/HPC/PF/23/1578	19 Dec, 2023		Document PF 23.1578 Written Decision_Redacted.pdf (378.15 KB) , Document PF 23.1578 Proposed PFEO_Redacted.pdf (244.93 KB) , Document Property Factor Enforcement Order (PFEO) 1578.pdf (297.84 KB) , Document Written Decision PF.23.1578.pdf (541.94 KB)
Speirs Gumley Property Management Ltd	PF000160	FTS/HPC/LM/23/2043	18 Dec, 2023	Property Factor Duties	Document LM.23.2043 Statement of Decision_Redacted.pdf (200.52 KB) , Document Section 19(2)(a) Notice PF.23.2043_Redacted.pdf (202.52 KB) , Document Written Decision 19.02 LM.23.2043_Redacted.pdf (413.03 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/23/1545	15 Dec, 2023	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision PF.23.1545_Redacted.pdf (660.93 KB)
Ross & Liddell	PF000196	FTS/HPC/PF/23/0690	6 Dec, 2023	Complaints resolution (Section 7 of Code)	Document Written Decision PF.23.0690_Redacted.pdf (312.41 KB)
Ross & Liddell	PF000196	FTS/HPC/PF/23/1095	30 Nov, 2023	Property Factor Duties	Document Written Decision PF.23.1095_Redacted.pdf (439.69 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/23/2698	29 Nov, 2023		Document Written Decision PF.23.2698_Redacted.pdf (464.79 KB)