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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0458 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PFEO PF.21.0458.pdf (580.55 KB)
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James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/3599 , FTS/HPC/PF/19/3609 , FTS/HPC/PF/19/3620 , FTS/HPC/PF/19/3596 , FTS/HPC/PF/19/3739 , FTS/HPC/PF/19/3713 ,
Document
PFEO Polmuir Road - _Redacted.pdf (301.43 KB)
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Lloyd Younger Ltd PF000122 FTS/HPC/PF/21/0404 ,
Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/2091 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,
James Gibb Residential Factors PF000103 FTS/HPC/PF/21/2434
Residential Management Group Scotland Limited PF000763 FTS/HPC/PF/21/2459
James Gibb Property Management PF000103 FTS/HPC/PF/21/2061 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) ,
Document
PF.21.2061 PFEO.pdf (285.7 KB)
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Maryhill Housing Assocation PF000396 FTS/HPC/PF/21/1868 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , ,
River Clyde Homes PF000152 FTS/HPC/PF/21/1833 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , ,
Document
Review decision 1833_Redacted.pdf (453.79 KB)
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Riverclyde Homes PF000152 FTS/HPC/PF/21/1295 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code)
Document
PF.21.1295 (Proposed) PFEO.pdf (314.67 KB)
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Document
PF.21.1295 Written Decision.pdf (419.73 KB)
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Document
PF.21.1295 PFEO Blairmore.pdf (253.26 KB)
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